Product Operations Associate

Job Type

Full Time

Job Location

West Sacramento

Website URL

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Job Description

 

Adecco’s Specialty Recruitment team is seeing motivated Product Operations Associate candidates for their premier client in Sacramento, CA whose passion is bringing innovative educational solutions to people worldwide. This is 6-month contract position. If you meet the qualifications listed below, please Apply Now!

Position: Product Operations Associate

Location: Sacramento, CA

Duration: 6 months + Contract (Very likely extensions)

 

Position Summary

The Product Operations Associate will provide direct support to local educational agencies (LEAs) for the successful administration of educational assessments. Responsible for conducting live and recorded Webcasts, video development, e-mail communications, data driven improvement activities including surveys and focus groups, and report writing.

This position is located in the Sacramento, CA and 50% travel within California is required

Responsibilities:

End-to-End Product Management & Delivery

 

  • Supports execution against the product work plan objectives for assigned product
  • Works with FCEs (Functional Centers of Excellence) to meet Service Level Agreements (SLAs)
  • Supports identification of product delivery improvement areas
  • Communicates and collaborates with FCEs / vendors / partners clearly and effectively, following up on tasks and issues
  • Develops statewide communications for districts and schools
  • Demonstrates an understanding of project scope, business requirements, functional requirements, and other project-related documentation
  • Develops video scripts and works with vendors to produce videos
  • Manages video archiving, posting to YouTube, posting to websites, closed captions, and accessible transcripts
  • Develops video production processes and trains other staff in video production practices

Financial Management

  • Collects data to help track all product-related expenditures against budget
  • Supports attainment of surplus targets by controlling expenses
  • Adheres to ethical standards and comply with the laws and regulations applicable to the job function

 

Candidates should meet the following requirements for consideration:

  • 1-3 years of experience in administrative, project management support, or video production
  • Strong writing skills are needed for this position. Applicant must be able to communicate effectively in writing and follow a style guide
  • Ability to work with cross-functional teams and to provide status updates on day-to-day operations; deep understanding of SLA’s and KPI’s
  • Ability to understand client/vendor’s needs to ensure expectations are met.
  • Demonstrated understanding of product operational needs
  • MS Word, Excel, PowerPoint, Outlook proficiency is required
  • Strong written and verbal communication skills
  • Knowledge of accessibility requirements (preferred)
  • Experience with Camtasia or other video production software (preferred)

 

Education, Certifications, or Special Licenses:

  • A Bachelor’s degree or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired is necessary.

Adecco offers one of the most comprehensive benefits packages in the industry to contract workers.

Apply now if you are interested in this position. If you have any questions, you can call Minal Kapadia at 609-734-5032 for immediate consideration.